Frequently Asked Questions
Everything you need to know about your TAPSTER wearable experience.
How do I set up my TAPSTER wearable for payments?
Setting up is simple. Download the TAPSTER app, follow the on-screen instructions to link your supported credit or debit card, and use the 'Tap-to-Pay' feature at any contactless terminal.
Are TAPSTER rings and bracelets water-resistant?
Yes, all TAPSTER wearables are designed for daily life. They are water-resistant, meaning you can wash your hands or walk in the rain without damaging the internal technology.
What is your return policy for wearable tech?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for security reasons, the device must be deactivated via the app before returning.
How do I find my correct ring size?
We recommend ordering our physical sizing kit before purchasing a ring to ensure a perfect fit. If you are between sizes, we generally suggest sizing up for the most comfortable wear.
Do I need to charge my TAPSTER wearable?
No charging is required. TAPSTER wearables utilize passive NFC technology, meaning they draw power directly from the payment terminal during a transaction.
Which payment cards are compatible with TAPSTER?
We support a wide range of major banks and card issuers globally. You can find a full, up-to-date list of supported partners on our 'Compatibility' page.